Terms of Service

About these terms

These terms are with StackWeaver Cloud Solutions, a business name registered with the Corporate Affairs Commission of Nigeria, trading as StackWeaver ("StackWeaver", "we").

1. Acceptance

By accessing stackweaver.cloud, the StackWeaver platform, or the Partner Workspace, you agree to these terms. If you are using the services on behalf of an organization, you represent that you are authorized to bind it. If you do not agree, do not use the services.

2. What we provide

StackWeaver provides compliance-engineering services and the StackWeaver platform — including the Partner Workspace, Evidence Packages, and (where enabled) the Partner API. Engagement scope, deliverables, and timelines are set out in a Statement of Work or partner agreement.

StackWeaver does not issue audit or assurance opinions. Independent auditors issue those. Our role is to generate and organize the evidence those opinions rely on.

3. Partner Network

Partners are independent firms. The Partner Program does not create a joint venture, agency, or employment relationship. Partners remain responsible for their own professional opinions, client relationships, and regulatory obligations. StackWeaver provides workspace access, referrals where in scope, and co-marketing at the Founding tier. Lead routing does not transfer client ownership.

4. Acceptable use

• Do not attempt to access data outside your tenant or assigned engagements.
• Do not reverse-engineer the platform or API, or exceed your authorized rate and scope.
• Do not use the service to process data you are not permitted to hold.
• Do not present StackWeaver outputs as an audit or assurance opinion.

5. Intellectual property

StackWeaver retains all rights to its methodologies, platform, trademarks, and templates. You retain ownership of client-specific deliverables upon payment, and receive a non-exclusive license to use them for internal compliance. The "StackWeaver Evidence Package" format and related marks remain StackWeaver property.

6. Data protection

Personal data is handled per our Privacy Policy and, for engagement data, as a processor on the client’s instructions. See stackweaver.cloud/privacy.

7. Limitation of liability

Except for liability that cannot be excluded by law, StackWeaver’s aggregate liability arising from these terms is limited to the fees you paid in the 12 months before the claim, capped at USD 100,000. StackWeaver is not liable for indirect or consequential loss.

8. Confidentiality

Each party keeps the other’s confidential information confidential, using it only to perform under these terms. This does not apply where disclosure is required by law.

9. Disclaimer of warranties

The services are provided "as is" and "as available." To the maximum extent permitted by law, StackWeaver disclaims all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. StackWeaver does not warrant that the platform will be uninterrupted, error-free, or that evidence generated will satisfy any particular regulator, auditor, or framework requirement — compliance outcomes depend on facts specific to your organization that StackWeaver does not control.

10. Indemnification

You agree to indemnify and hold StackWeaver harmless from claims, damages, and expenses (including reasonable legal fees) arising from your breach of these terms, your misuse of the services, or your violation of any law or third-party right. StackWeaver will indemnify you against third-party claims that the platform, as provided and used in accordance with these terms, infringes that party's intellectual property rights, subject to the liability cap in section 7.

11. Term & termination

Either party may terminate per the notice in the applicable order or partner agreement. On termination we return or delete engagement data per the privacy policy and cease workspace access.

12. Refunds and cancellation

This section applies to the deposit for the Evidence Readiness Assessment.

• If you cancel before the kickoff call is held, we refund the deposit in full.
• If you cancel after the kickoff call, we refund the part of the deposit that relates to work we have not yet done.
• If we cannot deliver the Assessment, we refund the deposit in full.

To cancel or ask for a refund, email [email protected]. We reply within 5 working days.

13. Changes to the service

We may add, change, or remove features of the platform at any time. Where a change materially reduces functionality you rely on under an active Statement of Work, we will give reasonable notice and work with you on a transition.

14. Changes to these terms

We may update these terms from time to time. We will post the revised terms here with a new "Effective" date, and for material changes we will give at least 14 days' notice by email or an in-product notice before they take effect. Continued use of the services after a change takes effect means you accept the revised terms.

15. Force majeure

Neither party is liable for delay or failure to perform caused by events outside its reasonable control, including natural disasters, war, civil unrest, power or internet infrastructure failures, or acts of government.

16. Assignment

You may not assign or transfer these terms without our prior written consent. We may assign these terms in connection with a merger, acquisition, or sale of substantially all our assets, with notice to you.

17. Severability & entire agreement

If any provision of these terms is found unenforceable, the remaining provisions stay in effect and the unenforceable provision is modified to the minimum extent necessary to make it enforceable. These terms, together with any applicable Statement of Work or partner agreement, are the entire agreement between you and StackWeaver on this subject and supersede any prior agreements on it.

18. Export compliance

You may not use the services in violation of applicable export control or sanctions laws, or on behalf of a person or entity subject to such restrictions. You represent that you are not located in, and will not access the services from, a country or region subject to a comprehensive embargo under the laws of Nigeria, the United States, or the European Union.

19. Governing law

These terms are governed by the laws of the Federal Republic of Nigeria, without regard to conflict-of-law principles. Disputes are resolved by binding arbitration under JAMS rules where available.

20. Contact

Questions: [email protected]